Job Title: Customer Service Advisor – Multiple Roles

Location: Sunderland

Salary: £22k – £23.5k

Are you a hardworking and driven individual?

Do you have a passion for providing the very best customer service?

Would you like to work for one of the UK’s biggest and most well-known banks?

If so, we want to hear from you!

We are currently assisting a renowned banking institution with an exciting recruitment drive for their busy Customer Service department by looking to speak with exceptional candidates.

In this role, you will be focused on providing the very best customer service to the bank’s enormous client base by putting yourself in their shoes and striving for resolutions to queries and questions. You will be provided with in-depth training so you will quickly become expert in the bank’s financial products and services, giving you all the tools you need to best assist customers.

As an organisation that values a healthy work-life balance, this role will be a mixture of home and office working on a shift pattern basis. In addition, their progressive and innovative attitude ensures that your role can be the beginning of an exciting career with endless opportunities to grow and develop.

  • Multiple vacancies
  • Both experienced and junior candidates considered
  • Mix of home and office working
  • Shift pattern working, hours vary between 7am-11pm, Monday – Sunday.
  • All equipment provided

For more information or to send applications please contact Sophie on