Job Title: Relationship Executive (Finance Guide)

Location: Glasgow – mix of Office & Home Working – Shift Patterns: Monday – Sunday , 7am to 11pm

Salary: £29350.00

Do you have experience in banking and/or financial services?

Do you pride yourself on delivering exceptional customer service?

Are you a problem-solver with the ability to think on your feet?

If so, we want to hear from you!

We are currently on the lookout for energetic and customer centric professionals with a background in banking or the financial services on behalf of our banking client. They are currently on a huge recruitment drive to add to their already busy and exciting teams who are dedicated to providing the very best customer service.

In this role, you will be responsible for forging and maintaining strong relationships with the bank’s customer base by providing reactive financial guidance over the phone. The financial guidance you provide will provide the customer with confidence in their current financial situation and lay the foundations to build their wealth for the future.

With in-depth training and ongoing support, you will become an expert in the products, policies and processes at the bank. You’ll use this knowledge to provide the very best solutions for your client base.

To be considered for this role, you must:

  • Possess a background in banking or financial services
  • Have held a similar, relationship-focused role
  • Have exceptional attention to detail and problem-solving skills
  • Must be able to commit to the shift patterns
  • Have a confident and professional telephone manner
  • Be confident in your ability to forge and maintain relationships in a virtual environment

If you are ready to join a forward-thinking team and progress your career then please contact us for more information or to send applications please contact Sophie on sophie@cfrecruitment.co.uk

Job Title: Customer Service Advisor – Multiple Roles

Location: Glasgow

Salary: £22k – £23.5k

Are you a hardworking and driven individual?

Do you have a passion for providing the very best customer service?

Would you like to work for one of the UK’s biggest and most well-known banks?

If so, we want to hear from you!

We are currently assisting a renowned banking institution with an exciting recruitment drive for their busy Customer Service department by looking to speak with exceptional candidates.

In this role, you will be focused on providing the very best customer service to the bank’s enormous client base by putting yourself in their shoes and striving for resolutions to queries and questions. You will be provided with in-depth training so you will quickly become expert in the bank’s financial products and services, giving you all the tools you need to best assist customers.

As an organisation that values a healthy work-life balance, this role will be a mixture of home and office working on a shift pattern basis. In addition, their progressive and innovative attitude ensures that your role can be the beginning of an exciting career with endless opportunities to grow and develop.

  • Multiple vacancies
  • Both experienced and junior candidates considered
  • Mix of home and office working
  • Shift pattern working, hours vary between 7am-11pm, Monday – Sunday.
  • All equipment provided

For more information or to send applications please contact Sophie on sophie@cfrecruitment.co.uk