Job Title: Credit Controller

Location: Basildon, Essex

Salary: £26k

About the Company:

A trail blazing Challenger Bank, our client is one of the biggest success stories in the industry, launching a new bank back in 2010. They are truly a service driven bank, with convenient opening hours, super-quick account opening, on the spot card printing as well as a 24/7 London-based contact centre. As well as personal banking this outstanding bank also services the business community, from sole traders to large corporations, offering a range of products including credit, loan, asset and invoice financing options.

Job Description: 
  • Building relationships with customers over the phone, via email and in writing
  • Assessing our customer’s ability to repay the money
  • Contacting customers to follow up on outstanding repayments
  • Making sure confidential customer data is handled sensitively and accurately, preventing any risk to our customers and the bank
  • Offering fantastic customer service, handling complex queries delicately and with confidence
  • Reporting information to the Relationship Managers and Directors ahead of client reviews and audits

Skills and Experience needed (essential or preferred) :-

  • Experience of working in a credit control environment, preferably in the financial or accounting fields
  • Excellent eye for detail, this is essential to making sure we are doing the right thing for our customers
  • Ideal candidate would be able to prioritise multiple commitments effectively

For more information or to send applications please contact Melanie Phillips on

Job Title: Employed Mortgage & Protection Advisors – 4 locations

Location: Preston, South Yorkshire & Litchfield

Salary: Up to £32k Basic plus commission

The Company:

Our client, an Award Winning Independent Financial Advisers who provide a wide range of services are looking to recruit Mortgage & Protection Advisors who will be responsible for actioning all prospective leads promptly – received and self-generated – and subsequently convert into mortgage or life insurance/critical illness/income protection applications.

Job Description:

You will be responsible for arranging face to face meetings with members and customers – building strong and trusted relationships, as well as providing excellent advice and a first-class service and complete all relevant documentation and liaise regularly with Lead Generators, including prompt feedback on results/outcomes relating to introductions made

Skills and experience needed (essential or preferred):

The ideal candidate will be fully qualified FPC/CeMap Mortgage Advisor you must be able to demonstrate:-

  • A successful track record in achieving personal targets, spanning the selling, development, retention and generation of mortgage business
  • Excellent communication, presentation, and relationship skills, along with a strong customer focus
  • Up to date and proven expertise in respect of mortgage/protection markets and FCA standards, backed by a detailed understanding of all associated regulatory matters
  • A highly professional outlook, self-motivation, plus a current valid driving license and good PC skills

If you feel you have the prerequisite skills and experience, then we want to hear from you, please contact Lucy Done on or ring her on 07415 773342.