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Senior Product Manager – Retail Balances and Engagement

Job Title: Senior Product Manager – Retail Balances and Engagement

Location: Birmingham but remote working available

Salary: Up to £100k plus benefits

About the Company:
Part of a leading global bank, our client is responsible for retail unsecured lending across the UK. This includes personal loans and credit cards across 4 major high street names. Already delivering a world-class service proposition they are constantly evolving and improving to ensure they are ahead of their competition.
 
Job Description: 
The role holder is responsible for planning, reporting, reviews of both spend and customer engagement in the unsecured lending arena including personal loans and Credit cards. This being across 5 major high street brands, focussing on growth, propositions and sales.
 
Skills and experience needed (essential or preferred): 

  • Experience of product management in unsecured lending, in particular credit cards.

  • A good knowledge of the UK Credit card regulatory landscape

  • A track record of delivering complex projects/programmes

  • Extensive experience of change management

  • Ability to undertake extensive UK travel to visit various operational centres.

For more information or to send applications, please contact Tracy Fletcher on tracy@cfrecruitment.co.uk or ring her on 07852 150 953.

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Senior Product Manager – Unsecured (Proposition)

Job Title: Senior Product Manager – Unsecured (Proposition)

Location: Birmingham but remote working available

Salary: Up to £100k plus benefits

About the Company:
Part of a leading global bank, our client is responsible for retail unsecured lending across the UK. This includes personal loans and credit cards across 4 major high street names. Already delivering a world-class service proposition they are constantly evolving and improving to ensure they are ahead of their competition.
 
Job Description: 
The role holder is responsible for the proposition strategy across 4 major high street brands for both credit Cards and Personal Loans. This includes identifying product and capability gaps, developing the product range appropriately and keeping abreast of the external market.
 
Skills and experience needed (essential or preferred): 

  • Experience of working with unsecured lending products

  • Strong communication skills

  • Extensive stakeholder management experience

  • A broad understanding of financial budgets/statements etc.

  • A hands-on approach

For more information or to send applications, please contact Tracy Fletcher on tracy@cfrecruitment.co.uk or ring her on 07852 150 953.

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Senior Product Manager – Unsecured (Acquisition)

Job Title: Senior Product Manager – Unsecured (Acquisition)

Location: Birmingham but remote working available

Salary: Up to £100k plus benefits

About the Company:
Part of a leading global bank, our client is responsible for retail unsecured lending across the UK. This includes personal loans and credit cards across 4 major high street names. Already delivering a world-class service proposition they are constantly evolving and improving to ensure they are ahead of their competition.
 
Job Description: 
Leading the development and delivery of the annual plan across 4 major brands for both Credit Cards and Personal Loans. This includes the development of new propositions, improving market share through customer cross-sales, management of the onboarding process and implementation of effective EMOB strategies.
 
Skills and experience needed (essential or preferred): 

  • Product management in unsecured lending

  • Strong leadership skills

  • Extensive stakeholder management experience.

  • Understanding of financial budgets/statements/models

  • A hands-on approach to work

For more information or to send applications, please contact Tracy Fletcher on tracy@cfrecruitment.co.uk or ring her on 07852 150 953.

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Head of Credit Operations

Job Title: Head of Credit Operations

Location: North West

Salary: £80-90k

About the Company:

A consumer retailer credit provider, offering interest free finance in a simpler, easier way for both retailers and consumers. They are on a mission to transform the point of sale finance industry through providing innovation and technology. Their aim is to become the most utilised point of sale credit payment technology. Based near Stoke, our client is at the forefront of POS technology and the team are all highly invested in delivering affordable and accessible credit to the consumer. This is a great opportunity to join a new to market proposition with a cutting-edge product

Job Description:

The role holder will be responsible for the full credit lifecycle of both consumer and retailers, from origination, underwriting, account management and arrears management.  Additional responsibilities will include the build of a suite of credit offerings, management of 3rd party collections teams and ownership of any debt sale relationships.

Skills and experience needed (essential or preferred):

  • Proven background in managing the credit lifecycle
  • Expert knowledge of the Consumer Credit Act and the FCA
  • Capable of presenting and influencing at Board level.
  • Experience of managing budgets

If you feel you have the prerequisite skills and experience, then we want to hear from you. Contact Alison Campbell on alison@cfrecruitment.co.uk or ring her 07903 018136.

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Head of Marketing

Job Title:Head of Marketing

Location: Newcastle Under Lyme

Salary: Up to £85k plus benefits depending on experience

About the Company:
A consumer retailer credit provider, offering interest free finance in a simpler, easier way for both retailers and consumers. They are on a mission to transform the point of sale finance industry through providing innovation and technology. Their aim is to become the most utilised point of sale credit payment technology. Based near Stoke, our client is at the forefront of POS technology and the team are all highly invested in delivering affordable and accessible credit to the consumer. This is a great opportunity to join a new to market proposition with a cutting-edge product.
 
Job Description: 

This is a senior position leading a team of 4 to deliver a significant monthly marketing spend. The role holder is responsible for designing and building out the digital and offline marketing strategy, as well as the oversight of all marketing operations. The marketing department will need to work very closely with both the sales and product teams in the delivery of a first class product and marketing plan.

Campaign delivery includes the creation of inbound B2B leads through seasonal PR, social media etc. as well as the development of a media content strategy and video content.

The marketing team is pivotal to the success of the business and is accountable to the Board in terms of ROI for the marketing spend. 

Skills and experience needed (essential or preferred): 
  • At least 10 years experience in marketing with a proven track record in digital marketing
  • Excellent knowledge and experience of website analytic tools including Google Analytics, SEMRush, MOZ and Hotjar)
  • Financial Services experience vital
  • Project management skills/experience preferred
  • An established marketeer with significant drive and passion

For more information or to send applications, please contact Tracy Fletcher on tracy@cfrecruitment.co.uk or ring her on 07852 150953

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Product Manager

Job Title: Product Manager

Location: Newcastle Under Lyme

Salary: Up to £70k depending on experience

About the Company:
A consumer retailer credit provider, offering interest free finance in a simpler, easier way for both retailers and consumers. They are on a mission to transform the point of sale finance industry through providing innovation and technology. Their aim is to become the most utilised point of sale credit payment technology. Based near Stoke, our client is at the forefront of POS technology and the team are all highly invested in delivering affordable and accessible credit to the consumer. This is a great opportunity to join a new to market proposition with a cutting-edge product.
 
Job Description: 
The role holder will have responsibility for the existing product suite as well as shaping new strategies and developing new propositions. This includes the development of mobile apps including a customer APP. Customer experience is very important for our client so a major part of the role will include continuous improvement of the customer journey as well as defining the product KPIs and assessing performance on an ongoing basis.
 
Skills and experience needed (essential or preferred): 
  • 5 years + experience of managing products in a high growth environment
  • Background in Financial Services and/or Fintech
  • Track record of creating and leading a cross-functional working group
  • Experience of working with retail financial services products preferred

For more information or to send applications, please contact Alison Campbell on alison@cfrecruitment.co.uk or ring her on 07903 018136.

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