Job Title: Credit Controller
Location: Basildon, Essex
Salary: £26k
A trail blazing Challenger Bank, our client is one of the biggest success stories in the industry, launching a new bank back in 2010. They are truly a service driven bank, with convenient opening hours, super-quick account opening, on the spot card printing as well as a 24/7 London-based contact centre. As well as personal banking this outstanding bank also services the business community, from sole traders to large corporations, offering a range of products including credit, loan, asset and invoice financing options.
- Building relationships with customers over the phone, via email and in writing
- Assessing our customer’s ability to repay the money
- Contacting customers to follow up on outstanding repayments
- Making sure confidential customer data is handled sensitively and accurately, preventing any risk to our customers and the bank
- Offering fantastic customer service, handling complex queries delicately and with confidence
- Reporting information to the Relationship Managers and Directors ahead of client reviews and audits
Skills and Experience needed (essential or preferred) :-
- Experience of working in a credit control environment, preferably in the financial or accounting fields
- Excellent eye for detail, this is essential to making sure we are doing the right thing for our customers
- Ideal candidate would be able to prioritise multiple commitments effectively
For more information or to send applications please contact Melanie Phillips on melanie@cfrecruitment.co.uk